The best for the protection of your collaborators and their families

BIOSAFETY PROTOCOLS

The Colombian Ministry of Health and Social Protection, through resolution 000666 of 2020, has established a biosafety protocol with the objective of mitigating, controlling and managing the pandemic. This protocol is the general guide for each organization to develop the specifics, guidelines on self-care behaviors, use of protective elements and processes to preserve the life of the worker, his family and the community.

The biosafety protocol dictates non-pharmacological but behavioural measures that must be implemented and adopted by all economic and social activities. Hand hygiene, social distancing, and use of masks are the three most effective measures to contain the pandemic. In addition, a work environment with adequate health and safety conditions must be provided and maintained, working methods with biosecurity elements must be
established, and these policies must be applied to contractors, service providers,
customers, and suppliers.

These are the main guidelines of the general protocol that should be applied to any sector, employer or contractor.

5 key points for the biosafety protocols of each economic sector:

Construcción
  1. Uso de guantes cuando se manipulan residuos.
  2. Lavado con agua y jabón de los elementos no desechables.
  3. Protocolos de desinfección de las herramientas de trabajo.
  4. Determinar el número máximo de trabajadores por turno respetando los 2 metros de distancia entre cada trabajador.
  5. Flexibilidad de horarios de entrada y salida de la jornada laboral.
Manufactura
  1. Uso de guantes cuando se manipulan residuos.
  2. Lavado con agua y jabón de los elementos no desechables.
  3. Protocolos de desinfección de las herramientas de trabajo.
  4. Determinar el número máximo de trabajadores por turno respetando los 2 metros de distancia entre cada trabajador.
  5. Flexibilidad de horarios de entrada y salida de la jornada laboral.
Turismo
  1. Incentivar el pago con tarjera u otras plataformas digitales. Evitar la firma de bauchers, no compartir o pasar el lapicero.
  2. Desarrollar un registro de visitantes de manera electrónica para evitar el contacto.
  3. Protocolo para el uso de ascensores manteniendo el distanciamiento.
  4. Restringir el uso de las áreas comunes.
  5. El transporte de visitantes deberá mantener los 2 metros de distancia entre personas.
Educación
  1. Los salones de clase no pueden exceder el 30% de ocupación.
  2. Combinar clases virtuales y presenciales asegurando un flujo de estudiantes no mayor al 30%.
  3. Protocolos de limpieza y desinfección de los salones y herramientas de estudio antes y después de cada clase.
  4. Restringir el uso de zonas comunes.
  5. Restringir la práctica de deportes o actividades culturales y sociales practicadas en grupo.
Financiero
  1. Protocolos de desinfección de las herramientas de trabajo antes y después de cada turno.
  2. Restringir el ingreso de clientes manteniendo máximo el 30% de ocupación de cada oficina.
  3. Despejar el área de trabajo de elementos ajenos a la labor.
  4. Incentivar el pago con tarjera u otras plataformas digitales. Evite la firma de bauchers, no compartir o pasar el lapicero.

Reforzar las transacciones electrónicas y procesos bancarios por las plataformas digitales.

Energético
  1. El uso de guantes es obligatorio para la manipulación de residuos.
  2. Protocolos de limpieza y desinfección de las herramientas de trabajo.
  3. Lavado con agua y jabón de los elementos no desechables.
  4. Flexibilizar los horarios de entrada y salida de la jornada laboral.
  5. Determinar el número máximo de trabajadores por turno respetando los 2 metros de distancia entre cada trabajador.
Transporte
  1. El uso de guantes es obligatorio para la manipulación de residuos.
  2. Protocolos de limpieza y desinfección de las herramientas de trabajo.
  3. Lavado con agua y jabón de los elementos no desechables.
  4. Flexibilizar los horarios de entrada y salida de la jornada laboral.
  5. Determinar el número máximo de trabajadores por turno respetando los 2 metros de distancia entre cada trabajador.
Comunicaciones
  1. Fortalecer la atención al cliente de manera virtual o telefónica.
  2. Protocolos de desinfección para todos los elementos y herramientas de trabajo antes y después de cada turno.
  3. Determinar el número máximo de trabajadores por turno manteniendo los 2 metros de distanciamiento entre personas.
  4. Despejar el área de trabajo de elementos ajenos a la labor.
  5. Establecer manuales de visita técnica con el cumplimiento de todas las medidas de bioseguridad que debe tener el técnico antes, durante y después de cada inspección.
Comercial
  1. Incentivar la atención de manera telefónica y virtual.
  2. Establecer agenda de citas previas acordado previamente con los clientes de acuerdo con la capacidad de sus instalaciones.
  3. Incentivar el pago con tarjera u otras plataformas digitales. Evite la firma de bauchers, no compartir o pasar el lapicero.
  4. No saludar con besos, ni abrazos, ni dar la mano y mantener el aislamiento con los clientes.

Establecer manuales de venta con el cumplimiento de todas las medidas de bioseguridad que debe tener el comercial antes, durante y después de cada visita.

Servicios
  1. Despejar el área de trabajo de elementos ajenos a la labor.
  2. Incentivar el pago con tarjera u otras plataformas digitales. Evite la firma de bauchers, no compartir o pasar el lapicero.
  3. No superar el 30% de la capacidad de cada lugar de trabajo.
  4. Trabajar con cita previa acordada previamente con el cliente.
  5. Flexibilizar horarios de entrada y salida a la jornada laboral.

The Colombian Ministry of Health and Social Protection, through resolution 000666 of 2020, has established a biosafety protocol with the objective of mitigating, controlling and managing the pandemic. This protocol is the general guide for each organization to develop the specifics, guidelines on self-care behaviors, use of protective elements and processes to preserve the life of the worker, his family and the community.

The biosafety protocol dictates non-pharmacological but behavioural measures that must be implemented and adopted by all economic and social activities. Hand hygiene, social distancing, and use of masks are the three most effective measures to contain the pandemic. In addition, a work environment with adequate health and safety conditions must be provided and maintained, working methods with biosecurity elements must be
established, and these policies must be applied to contractors, service providers,
customers, and suppliers.

These are the main guidelines of the general protocol that should be applied to any sector, employer or contractor.

  •  Adopting control measures to minimize people´s exposure to infection
  •  Make work schedules more flexible, especially when entering and leaving the workday.
  •  Allow and adapt teleworking.
  •  Report to the competent authorities any case of contagion.
  • Disseminate and train on the protocols for prevention, propagation and care contemplated for the containment of the pandemic.
  • Reinforce cleaning and disinfection measures for linings, work elements and equipment.
  • Ensure a social distance of at least 2 meters, maintaining a space between work stations, in the cafeteria, dining rooms, rest areas.
  • Avoid face-to-face meetings
  • Avoid the physical exchange of documents.
  • Install appropriate waste bins for the disposal of personal protective equipment.
  • Designating spaces for employees to change and store their
    items individually.
  •  Provide anti-bacterial gel or disinfectant towels
  • Establish a verification system for the control and registration of people and places visited inside and outside the operation.
  • Do not allow the entry of companions or visitors to the facilities who present symptoms of flu or fever higher than 38ºC.
  • Carry out routine temperature taking at the entrance and exit of the shift to the workers, preferably with laser or digital thermometer.
  • Have toilets for frequent hand washing.
  • Eliminate the use of fingerprint entry control systems and door openings.
  • Establish shifts for attending suppliers and customers so that they can be on the premises.

5 key points for the biosafety protocols of each economic sector:

CONSTRUCTION SECTOR

1. Use of gloves when handling waste.
2. Wash non-disposable items with soap and water.
3. Protocols for the disinfection of work tools.
4. Determine the maximum number of workers per shift respecting the 2 meters
distance between each worker.
5. Flexibility in the timetables for entering and leaving the working day.

MANUFACTURING SECTOR

1. Disinfection protocol for work equipment and tools before and after each
shift.
2. Establish the number of workers per shift in such a way as to maintain a
distance of 2 metres between the work stations.
3. Procedure for assigning each employee their respective tools, equipment,
machinery, among others,
4. Cleaning and disinfection protocol of the products at the time of receiving
and delivering them to the clients.
5. Protocol for the reception of inputs and products.

TOURISM SECTOR

1. Encourage payment by card or other digital platforms. Avoid signing bauchers, not
sharing or passing the pen.
2. Develop an electronic register of visitors to avoid contact.
3. Protocol for the use of lifts while maintaining distance.
4. Restrict the use of common areas.
5. The transport of visitors must maintain a distance of 2 meters between people.

EDUCATION SECTOR

1. Classrooms may not exceed 30% occupancy.
2. Combine virtual and face-to-face classes ensuring a flow of students no greater
than 30%.
3. Cleaning and disinfection protocols for classrooms and study tools before and after
each class.
4. Restricting the use of common areas.
5. Restricting the practice of sports or cultural and social activities practiced in groups.

FINANCIAL SECTOR

1. Protocols for the disinfection of work tools before and after each shift
2. Restricting the entry of clients while maintaining a maximum of 30%
occupation of each office.
3. Clearing the work area of non-working elements.
4. Encouraging payment by card or other digital platforms. Avoid signing
bauchers, not sharing or passing the pen.
5. Reinforcing electronic transactions and banking processes through digital
platforms.

ENERGY SECTOR

1. The use of gloves is mandatory for handling waste.
2. Protocols for cleaning and disinfecting work tools.
3. Washing with water and soap of the non-disposable elements.
4. Make the entry and exit times of the working day more flexible.
5. Determine the maximum number of workers per shift, respecting the 2-
metre distance between each worker.

TRANSPORT SECTOR

1. Encourage payment by card or other digital platforms. Avoid signing bauchers,
not sharing or passing the pen.
2. Protocols for permanent and frequent cleaning and disinfection of vehicles.
3. Do not exceed 30% of the vehicle's occupancy capacity.
4. Avoid dialogue with passengers.
5. Have disinfection products available for permanent use by the driver.

COMMUNICATION SECTOR

1. Strengthen customer service virtually or by telephone.
2. Disinfection protocols for all elements and work tools before and after each shift.
3. Determine the maximum number of workers per shift by maintaining a distance of 2
meters between people.
4. Clearing the work area of non-working elements.
5. Establish technical visit manuals with compliance with all biosecurity measures that
the technician must have before, during and after each inspection.

COMMERCIAL SECTOR

1. Encourage telephone and virtual attention.
2. Establish a pre-arranged appointment schedule with clients according to the
capacity of their facilities.
3. Encourage payment by credit card or other digital platforms. Avoid signing
bauchers, not sharing or passing the pen.
4. Do not greet with kisses or hugs, do not shake hands and maintain isolation with
customers.
5. Establish sales manuals with compliance with all biosecurity measures that the
salesperson should have before, during and after each visit.

SERVICE SECTOR

1. Clearing the work area of non-working elements.
2. Encourage payment by card or other digital platforms. Avoid signing bauchers, not
sharing or passing the pen.
3. Do not exceed 30% of the capacity of each workplace.
4. Work by appointment, previously agreed with the client.
5. Make entry and exit times to the working day more flexible.